Boards Direct - Terms and Conditions

Definitions

‘The Company‘ means Boardsdirect.co.uk, ‘the Customer‘ means the person, firm, company or corporation who orders, purchases and/or contracts to order or purchase goods of the Company. Boards-Direct is a trading name for Paul David Enterprises Limited. Company registration number 7012824, VAT reg 978 4192 67.

General

All quotations are made and all orders are accepted subject to the following terms and conditions. Any terms and conditions contained in any acceptance of this quotation which vary, are contrary to or additional to those herein contracted shall be void and of no effect. A customer desiring any reasonable amendment of those terms should communicate with the Company before forwarding an acceptance. No amendment of these terms shall be valid unless made in writing and signed by the Company.

Before using any of our products, the customer shall determine the suitability of the product for its intended use, and the customer assumes all risks and liability whatsoever in connection herewith. Boardsdirect shall not be liable either in tort or in contract for any loss or damage – direct, incidental or consequential, arising out of the use of, or the inability to use, any of our products.

Description of Goods

All specifications, drawings, illustrations, particulars of weight and dimensions issued by the Company are approximate only and do not form part of any terms, conditions or warranties of any contract entered into by the Company. The Company may vary such specifications, drawings, illustrations, particulars of weight and dimensions at any time and for whatever reason, without having to give a reason or explanation.

Catalogues, Prices etc.

Catalogues, brochures and price lists and all other advertising matter are only an indication of the type of goods offered by the Company; they shall not constitute a sale by description. All prices therein are intended to be correct at the date of publication but are subject to increase, alteration or withdrawal without notice. ALL OUR PRICES EXCLUDE VAT.

Special Offers: Free Delivery only applies to orders within UK Mainland and is subject to certain restrictions. See delivery page for more details.

Quotations

All quotations made are applicable only to quantities specified and are valid for 30 days from the date of quotation. The Company reserves the right to increase its price to take account of variations in labour, material or other costs between the date of quotation and the last date of delivery of the goods.

Orders

a. Verbal orders must be confirmed in writing within 24 hours.

b. If the Customer cancels any order before its completion he shall immediately thereupon become liable to pay to the Company a sum equal to the cost of the labour, materials and overheads expended in the execution of the said order up to and including the date of the receipt of such cancellation plus the amount of the profit which the Company would have made but for such cancellation.

c. All orders placed either online or via phone, email or fax will be subject to a final acceptance by the company.

Delivery and Passing of Risk

Any dates and times quoted for delivery are to be treated as an estimate and the Company shall not be liable whatsoever for failure to deliver by such date or time. The risk in the goods shall pass to the Customer on delivery to the Customer‘s premises or to any person or party authorised by the Customer to receive goods.

We shall not be responsible for loss arising from delay or failure to deliver arising from causes beyond our control. These include Act of God, war, civil disturbance, riot, industrial action or dispute, natural calamity, controls, restrictions or prohibitions of Government or other competent authority, fire, flood, sabotage or non-availability of materials. Please see Deliveries & Returns page for further details on our Delivery Terms & Conditions.

Retention of Title

Goods shall remain the property of the Company until payment in full has been received. Until title to the goods passes to the Customer he shall hold the goods for the Company and shall store the goods in such a manner as they are readily identifiable as the property of the Company.

Intellectual Property

Ownership of all intellectual property rights in relation to design work carried out by the company rests with the company unless otherwise provided for by a separate agreement.

Carriage

Goods will be despatched by the most convenient means unless otherwise agreed in writing.

Loss or Damage in Transit or Product Damage

The Customer should notify, in writing, the Company and the Carrier within 72 hours of delivery, any damage or loss of goods in transit. Non-delivery should be notified in writing within 7 days of the date of invoice. No claims will be entertained outside of these times.

All deliveries must be checked at point of receipt and either signed for as damaged or refused if damaged. No replacements or refunds will be provided for items signed and accepted as either unchecked or ok.

Payment

Where credit terms have not been agreed, payment should be made in full with order or, where appropriate, immediately prior to despatch of the goods. Unless otherwise agreed in writing, credit terms are strict net 30 days from the date of invoice. The Company reserves the right to charge interest on unpaid invoices at the base rate of Bank of England plus 8%, accruing on a daily basis starting day 31 from the date of invoice and compounded on a 14-day basis from the due date until full settlement.

Minimum Order Charge

At present we have no minimum order charge, but this is at the discretion of the Company.

Price Match Promise

We will endeavour to match any price from any online competitor for the same or similar product(s). Only applicable to those products marked with Price Match Promise Banner. This is at the discretion of the management of Boards Direct, and we reserve the right to refuse to match prices on all such orders where it would be uneconomical for us to do so.

Defects

The Company shall not be under any liability to the Customer or to any third party in respect of defects in goods delivered whether patent or latent or for any injury, damage or loss resulting directly or indirectly from such defects howsoever caused. Without prejudice to the foregoing, the Company reserves the right at its sole discretion to make replacement of goods or parts in respect of any complaint in writing relating to alleged defects received by the Company within one month of the date of delivery.

Returns

Returns for items that have not arrived damaged or are unwanted will be at the manager's discretion. All such returns will be subject to a 20% restocking and collection fee (There is a minimum charge of £25.00 + VAT).

To be eligible for a return credit, all items must be in pristine (as new) condition and in original packaging, and we must be notified in writing within 24 hours of receipt of goods.

Warranties

All statutory warranties and conditions are hereby excluded, as well as all warranties and conditions made orally or in writing by whosoever given which vary, are contrary to, or in addition to the above terms of business except those (if any) provided for by the note to Clause 2 hereof.

Law

The contract shall be subject to the Laws of England and construed in all respects as an English Contract.